Frequently asked
questions

Touched Interiors is a luxury interior design studio and furniture showroom in Manchester, founded in 2009 by designer Kunal Trehan. We design private homes from concept to the final cushion, and curate furniture, lighting and accessories from the world's finest houses.

Yes. Kunal Trehan Casa Maison Home is Kunal's first eponymous brand, a home collection designed under his own name, available at kunal-trehan.com. Touched Interiors is his interior design studio and showroom.

Our collection includes Visionnaire, Kelly Wearstler, Christopher Guy, Laskasas, Quintessa Art and Baobab Collection, alongside the exclusive Novo Luxo collection and the Conor McGuinness x Kunal Trehan artwork. Browse the brands.

Touched Interiors was named Interior Design Studio of the Year in 2024 and 2025, Best Luxury Interior Design Studio at the Build Home & Garden Awards in two consecutive years, and Best Luxury Interior Design Studio & Retailer at the LuxLife Global Excellence Awards.

Yes. Kunal is very involved in the studio's interior design projects and is available for meetings with clients. Simply let us know you would like to meet him when you request your complimentary consultation. Read more about Kunal.

Our full-service interior design is offered on a fixed fee with a rebate: you receive a discount on all purchasing through the studio, so the fee is earned back and the saving continues. We also offer an hourly design service. See our interior design services.

Yes. We present schemes with photo-realistic renders and virtual reality walkthroughs, so you can experience each room before anything is made or built.

We are based in Manchester and design homes across Cheshire, the North West, London and the rest of the UK, as well as internationally, from Northern Ireland to Costa Navarino in Greece. See the portfolio.

Yes. Alongside full interior design and design and build, we help with curtains and blinds, bespoke furniture, personal procurement and our private shopping experience.

Of course. Shop online or visit our Manchester showroom. If you would like guidance without a full project, our private shopping experience pairs you with one of our designers.

The showroom is open Monday to Friday, 9am to 5pm. Saturday visits are by appointment only and we are closed on Sundays. We may be closed on public holidays, so please call ahead. Plan your visit.

Yes. To request a private showroom visit, email enquiries@touchedinteriors.co.uk or call +44 (0)161 722 1983.

The closest car park is beneath the nearby Harvey Nichols store, a two-minute walk from the showroom. Its use is governed by Harvey Nichols' terms, so please refer to the on-site signage for charges.

To keep the showroom safe for every guest, we do not permit:

• Wheeled devices, except those that help with mobility
• Alcohol and illegal substances
• Helmets and balaclavas
• Animals, except assistance dogs
• Tobacco, e-cigarettes and other products that produce vapour or smoke
• Suitcases and other oversized bags
• Open or unsealed food and drink

There is no dress code, although we reserve the right to refuse entry.

Yes. Most of our collection can be fully customised, with bespoke sizes, finishes and upholstery, including your own fabric.

Items marked "Special Order" are made to order especially for you. Please take note if your order contains Special Order items, as this affects your return rights. See our refunds and returns policy.

We may not always be able to make changes, but if you would like to, please contact us straight away by emailing enquiries@touchedinteriors.co.uk or calling +44 (0)161 722 1983 to discuss your options.

In some instances we may be able to accept a cancellation. Please contact us straight away by emailing enquiries@touchedinteriors.co.uk or calling +44 (0)161 722 1983.

Orders for items that are made to order, personalised, bespoke, altered or otherwise made to your specification cannot be cancelled and are non-returnable unless faulty.

Please email enquiries@touchedinteriors.co.uk or call +44 (0)161 722 1983, quoting your full name, order number and delivery address. We can also update the contact details on your order.

We aim to deliver requested samples within 3 to 5 days. Samples represent the colour and texture of a material or finish and may not show the full design. Colour can vary slightly between batches, so if a particular shade is critical, please ask us for a stock sample where available.

Yes. See our mattress size guide (UK sizes from single to emperor) and our sofa size guide.

In the showroom and online we accept American Express, Visa and Mastercard, as well as Apple Pay and Google Pay. Selected made-to-order pieces can be reserved with a 50% deposit.

All payments are taken in pounds sterling (GBP).

Online orders are charged when your order is placed. Showroom purchases are charged at the time of purchase. Separate terms govern our studio services, including interior design, design and build, trade and private shopping.

One promotional code can be redeemed per online order, before you confirm it. Codes cannot be applied after an order is submitted, or used against showroom purchases.

All prices on our website include UK VAT at the current rate. If your order is going outside the UK, please contact us.

UK businesses can request a VAT invoice by emailing enquiries@touchedinteriors.co.uk or calling +44 (0)161 722 1983.

Please allow 7 to 14 days for your refund to reach your account.

Yes, on eligible pieces. See our Price Promise for how it works.

Orders over £1,000 qualify for complimentary delivery within England, Wales and Scotland, and large furniture orders over £2,500 qualify for complimentary white-glove delivery across the UK. Charges for smaller orders and Northern Ireland are set out in our delivery information.

Orders may take up to 18 weeks to be delivered. Unless we agree otherwise in writing, this timeframe is guidance only.

Your order is delivered by one of our approved carriers. Depending on the service chosen, the team will unpack your furniture and place it in your chosen room.

Most pieces are available for international delivery. For a quotation, email enquiries@touchedinteriors.co.uk or call +44 (0)161 722 1983.

Express delivery may be available on pieces that are not made to order, such as accessories. If it is, you will see the option at checkout.

We do not currently offer Click and Collect, and each order is delivered to one address.

We sometimes send orders in separate deliveries so you receive your pieces as quickly as possible. You will receive a confirmation email when the remaining items are on their way.

We will contact you before delivery to agree a convenient date and time. If our team cannot gain access at the agreed time, additional charges for redelivery and storage will apply.

Before ordering, please check the product's measurements against your doorways and room. If you are unsure, email enquiries@touchedinteriors.co.uk or call +44 (0)161 722 1983 and we can arrange a site survey.

This is not currently a service we offer.

Yes. Members of our Trade Program receive exclusive pricing on most of our collection.

Apply online through our Trade Program page. The account is open to interior designers, architects, property developers, yacht and private jet specialists, retailers and other design professionals.

There are no minimum order values or annual spend requirements, although we reserve the right to close inactive accounts.

Download our trade account terms and conditions.